We've been using live chat for years and we've tried many over the past. Today we installed a new one that we found just doing a typical search.. of course we only use Google :)
Free Open Source Live Chat Script
This is not your typical "online chat" such as your instant messaging and it's not for every website or hosting servers for that matter. It's a full blown website chat system with operators, admins and comes with all the bells and whistles a live monitoring chat system would have and a WHOLE LOT more!
Trusted website - we've included links to specific sections for you.
Download Options ( Types of setup )
They also offer an installation service but I'll tell you this.. there's more than just installing it and if you're not used to MySQL it's worth having them install it. Our fee to install this for you is one hour $35 labor and includes visual training live via our Online Meeting Software so show you around the admin section as long as you have high speed internet /computer. Installation will also will depend on your host and current hosting options you have.
We've been using this service for many of our clients that needed a more user friendly online builder type modifications to the looks and feel of how the chat works. They offer different payment options and are very nice to work with via online :)
Visit Provide Support via our Partner Link
If you have any questions or need assistance with the actual software we've mentioned today. Please feel free to contact them directly or us as we'd be happy to assist in any way we can.
Happy New Year everyone!